Degraded Performance - Delayed processing of Deposit and Withdrawal transactions for ETH and ERC20 digital assets
Resolved·Degraded performance

Transaction processing time for deposits and withdrawals on ETH and ERC20 digital assets has resumed to normal.

Wed, Mar 27, 2024, 01:03 PM
(1 year ago)
·
Affected components
Updates

Resolved

Transaction processing time for deposits and withdrawals on ETH and ERC20 digital assets has resumed to normal.

Wed, Mar 27, 2024, 01:03 PM

Monitoring

We are monitoring the results of the fix implemented.

We will provide an update once the issue is fully resolved.

Wed, Mar 27, 2024, 11:58 AM(1 hour earlier)

Investigating

We are continuing to investigate this issue that is causing a delay in the processing of deposits and withdrawals for ETH and ERC20 digital assets. Deposits and withdrawals for digital assets on other networks are not impacted.

Wed, Mar 27, 2024, 10:47 AM(1 hour earlier)

Investigating

We are currently investigating an issue that is causing a delay in the processing of deposits and withdrawals for ETH and ERC20 digital assets. Deposits and withdrawals for digital assets on other networks are not impacted.

Our team is fully engaged in resolving the issue as quickly as possible. We apologize for any inconvenience caused and will provide updates as soon as they become available.

Wed, Mar 27, 2024, 06:54 AM(3 hours earlier)
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